Many Individuals. One Team. Together we are HAKRO. 190 colleagues work in the HAKRO administration and in our logistics centre on the outskirts of Schrozberg. Here is an overview of the tasks of the individual departments.
HUMAN RESOURCES & MOTIVATION
Good work requires respectful and harmonious cooperation. That's why the Human Resources & Satisfaction department not only deals with contracts and training opportunities, but is also a trustworthy point of contact for all employee requests and concerns.
IMPACT & RESPONSIBILITY
Sustainability is particularly important to us in everything we do. We document our progress year after year in our sustainability report. The goals and measures formulated there are organised, planned and implemented by a separate department.
PURCHASING, QUALITY & DEVELOPMENT
The interface to our manufacturing partners. Their responsibilities include incoming goods inspections, quality assurance, project management and the maintenance of product master data. They also take care of the ongoing development of the HAKRO product range.
DISPOSITION & RELIABILITY
We ensure the reliable availability of our Never-Out-of-Stock products while keeping capital commitment to a minimum through the efficient planning, coordination and management of all relevant processes. This enables us to provide outstanding service quality and create lasting customer satisfaction.
MARKETING & PUBLIC RELATIONS
From versatile press work, conceptual design of print media and the planning of social media activities to the organisation of HAKRO trade fairs and online projects: Together with our advertising agency, our Communication & Awareness department makes our brand shine - and not just with brilliant colours.
SALES & PARTNERSHIPS
Our sales representatives are on tour for HAKRO in Germany, Austria, Switzerland and Benelux and visit HAKRO specialist retailers. They organise on-site product training and textile workshops and support our customers in fitting out showrooms and shops.
CUSTOMER RELATIONS & SERVICE
Our customer service makes almost everything possible. Our colleagues are available by telephone every day from 08.00-17.00, take enquiries and orders, offer expert advice and create personal added value through their extensive specialist knowledge. Order processing round off this department.
PRIVATE LABEL & INNOVATION
More than Standard. The Private Label & Innovation team develops bespoke textile concepts, custom-made products and merchandise items tailored to individual customer requirements. Combining creative ideas, extensive expertise and premium-quality embellishment through printing and embroidery, the team creates distinctive textile solutions with a personal touch.
LOGISTICS & SERVICES
Nothing would work without them. Every year, our colleagues in the HAKRO logistics team pick, pack and dispatch hundreds of thousands of parcels. With a trained eye for detail, they also inspect incoming goods, process returns and provide a range of bespoke services to ensure everything runs smoothly.
FINANCE & SUCCESS
Care and accuracy are important everywhere at HAKRO, but especially in this department. All incoming and outgoing payments are checked and posted here. The colleagues are also responsible for preparing the monthly and annual balance sheets.
DIGITALISATION & TECHNOLOGY
Our Digitalisation & Technology department is responsible for innovative process optimisations within our HAKRO world so that we remain optimally prepared for the future and are one step ahead of the digitalisation trend. In addition to new digitalisation strategies, the team is constantly working on simplifying various work processes in our different areas for our colleagues.
FACILITY MANAGEMENT
Everything all right? Yes. Thanks to a team of indispensable employees who ensure cleanliness, topped-up water stations, descaled coffee machines, emptied rubbish bins, day and night security, fresh flowers, a friendly welcome and a thousand other things. Their tireless efforts keep HAKRO running.
ORGANISATION & PROGRESS
Every strategy is only as strong as its execution. And that’s where we come in. Keeping sight of both the bigger picture and the finer details, we help turn business strategy into practical action. By analysing processes, key performance indicators and working methods, we drive continuous improvement across the organisation. We are also responsible for HAKRO’s quality and environmental management systems.
BODY & SOUL
Good food and good work simply go hand in hand, much like sunshine and sun cream. It’s impossible to stay fully focused on an empty stomach, which is why we dedicate ourselves with passion, commitment and great attention to detail to providing the perfect catering for the HAKRO team and our guests.
FOUNDATION & COMMITMENT
Responsibility and commitment are part of our corporate identity. A separate department takes care of all projects initiated by HAKRO and the Harry Kroll Foundation, which supports projects for children and young people.
IT & SOLUTIONS
We like to do things particularly thoroughly. This also applies to IT and the further development of our merchandise management system. We have even founded a subsidiary for this purpose. BeeSNES supports all areas of the company with customised solutions.
